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    Role Description:

    The CTO is expected to provide exceptional technical leadership to assist in all aspects of the business. The role requires constant communication with team members, company departments, stakeholders, and third-party members to guarantee products and internal services are working efficiently. The CTO should be well-versed in present technological trends, familiar with a range of business concepts, be able to think strategically and have strong business acumen.

    Key Responsibilities:

    • Set a vision for how technology will be used in the company.
    • Improve on technical aspects of the company’s strategy, making sure it is aligned with the company’s business goals.
    • Make sure that the technological resources meet the company’s short and long-term needs.
    • Identify research and development goals.
    • Lead and manage the technical teams to deliver software, infrastructure and architecture that meets the needs of the company.
    • Identify timeframes for the development and deployment of all technological services.
    • Make executive decisions on behalf of the company’s technological requirements.
    • Act as a mentor to heads and team members.
    • Take responsibility for leadership and day-to-day management of direct reports, including performance reviews.
    • Assist departments in resolving relevant issues and adopt and retain a consumer-focused viewpoint and support in the delivering of IT projects to market.
    • Handle technology budgets and time frames.
    • Develop and manage all networking safeguards to decrease any risk of external breaches, and stay on top of security measures to keep client information safe
    • Build quality assurance and data protection processes and oversee KPIs and IT budgets to evaluate technological performance.
    • Remain up to date with technology trends and developments.
    • Take note of stakeholders’ feedback to perform the necessary improvements and adjustments to technology.
    • Confirm all technology practices adhere to regulatory standards for the company’s markets and licences.
    • Pass on technology strategy to partners and investors.
    • Form part of the Senior Management Team.
    • Oversee design and changes to the platform architecture.
    • Manage the technical architecture strategy and delivery.
    • Work with the teams to create and sustain standards of code quality and best practice across the organization.
    • Implement and ameliorate internal ITSM and SDLC processes.
    • Take responsibility for the company’s IT and Development.

    Knowledge and Experience:

    • Bachelor’s or higher qualification in computer science or a related discipline.
    • Strong experience in managing teams of 30+ software and infrastructure engineers.
    • Strong experience in project management and agile methodologies, having managed multiple parallel projects with short deadlines.
    • Strong experience in setting up automated testing and CI.
    • Outstanding knowledge and experience of development and QA processes, including DevOps practices.
    • Proven experience in software development architecture where PHP is considered an asset.
    • Ability to display pro-activeness, and the expertise in translating business strategy requirements.
    • The strength to multi-task and switch between contexts promptly, motivated by a fast-paced and highly entrepreneurial environment.
    • Ability to take initiative, while keeping in mind the accountability and leadership responsibility that encompasses.
    • Possess an approachable personality with strong communication and interpersonal skills.

    The above description is indicative and may vary from one organisation to another.

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