We are hiring a Client Relationship Manager

We are currently seeking a Client Relationship Manager to join the team.

As a Client Relationship Manager, your responsibilities will include:

  • Managing client relationships and ensuring relationships are retained;
  • Serving as the link of communication between clients and internal teams;
  • Expanding the relationships with existing clients, proposing solutions that meet their objectives;
  • Generating sales among client accounts, including upselling and cross-selling;
  • Forecasting and tracking client account metrics;
  • Managing projects within client relationships;
  • Identifying opportunities to grow business with existing clients;
  • Collaborating with Sales team to reach prospective clients;
  • Preparing regular reports of progress and forecasts;
  • Competitors’ research, content strategy, account review and goal setting;
  • Keep well-informed of developments within the industry;

Skill-sets and Requirements:

  • Excellent command of written English and strong verbal and written communication skills;
  • Excellent negotiation and influencing skills;
  • Excellent customer services skills;
  • Proficient in Microsoft Office.

Education and Experience:

  • Minimum A’ level or diploma in relevant field;
  • Minimum 2 years experience in a similar role.

Interested applicants are kindly asked to send their CV and covering letter on magius@ae.com.mt.

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